Terms of Service

Last Updated: May 8, 2026

1. Introduction and Acceptance

Welcome to Golden Flame Culinary Group ("Golden Flame", "we", "us", or "our"). These Terms of Service ("Terms") govern your access to and use of our website located at https://goldenflamecg.com/ and any services, reservations, or enquiries made through it. By accessing or using our website, you confirm that you are at least 18 years of age and agree to be bound by these Terms in full. If you do not agree with any part of these Terms, please do not access or use our website.

2. Definitions

"Company", "We", "Us", or "Our" refers to Golden Flame Culinary Group, operating at 231 Cityview Blvd, Vaughan, ON, L4H 5A4, Ontario, Canada.

"Service" refers to the website accessible at https://goldenflamecg.com/ and any related dining reservation, event enquiry, or contact services offered through it.

"Venues" refers collectively to all food and beverage operations, cafes, restaurants, and event spaces operated under the Golden Flame Culinary Group banner.

"You" or "User" means any individual or legal entity accessing or using the Service.

"Device" means any hardware capable of accessing the Service, including computers, smartphones, and tablets.

3. Use of the Service

3.1 Permitted Use

You may use our website for lawful purposes only, including making dining reservations, submitting event enquiries, and learning about our culinary offerings. You agree to use the Service in compliance with all applicable local, provincial, national, and international laws, including those of Ontario and Canada.

3.2 Prohibited Conduct

You must not:

  • Submit false, inaccurate, or misleading information in any reservation or enquiry form;
  • Attempt to gain unauthorised access to any part of the website or its underlying systems;
  • Transmit harmful, offensive, or disruptive content through the website;
  • Use automated tools to scrape, harvest, or collect data from the website without prior written consent;
  • Misrepresent your identity or affiliation with any person or organisation;
  • Use the website in any manner that could damage, disable, or impair its functionality.

4. Reservations, Bookings, and Event Enquiries

Submitting a reservation request or event enquiry through our website does not constitute a confirmed booking. All reservations and event bookings are subject to availability and require written or verbal confirmation from Golden Flame Culinary Group.

For private events and catering engagements, any deposit, payment schedule, or cancellation terms will be communicated separately and governed by a dedicated event services agreement or catering contract. We reserve the right to decline any booking at our reasonable discretion.

We are not liable for any loss, cost, or inconvenience arising from a reservation that has not been formally confirmed by us.

5. Menus, Pricing, and Availability

Menus, pricing, and ingredient information published on our website are subject to change without notice. Seasonal menu updates, ingredient substitutions, and price adjustments may occur in response to supply availability, market conditions, or creative direction. We make reasonable efforts to keep our website current but do not warrant that all information displayed is accurate or complete at the time of your visit.

Guests with dietary requirements, allergies, or intolerances are strongly encouraged to notify our team directly before dining. While we take allergen concerns seriously, we cannot guarantee that our kitchens are entirely free from cross-contamination.

6. Intellectual Property

All content on this website — including but not limited to text, photography, recipes, menus, brand materials, logos, and visual design — is the property of Golden Flame Culinary Group or its licensors and is protected under applicable Canadian copyright and intellectual property laws.

You may not reproduce, distribute, publish, adapt, or create derivative works from any content on this website without our prior written permission. Unauthorised use of our brand assets, including the Golden Flame name and logo, is strictly prohibited.

7. User Submissions

If you submit comments, feedback, reviews, or other content to us through our website or via linked social media channels, you grant Golden Flame Culinary Group a non-exclusive, royalty-free, perpetual licence to use, reproduce, and display such content in connection with our marketing and promotional activities, unless you have expressly requested otherwise.

You represent that any content you submit does not infringe the rights of any third party and is not defamatory, offensive, or unlawful.

8. Third-Party Links

Our website may contain links to third-party websites, platforms, or services not owned or controlled by Golden Flame Culinary Group. We accept no responsibility for the content, privacy practices, or accuracy of any third-party website. We encourage you to review the terms and privacy policies of any external site you visit.

9. Disclaimer of Warranties

The Service is provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, whether express or implied. We do not warrant that the website will be uninterrupted, error-free, or free from harmful components. To the fullest extent permitted by applicable law, we disclaim all implied warranties, including those of merchantability, fitness for a particular purpose, and non-infringement.

10. Limitation of Liability

To the maximum extent permitted by applicable Ontario and Canadian law, Golden Flame Culinary Group and its owners, employees, partners, agents, and affiliates shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of or relating to your use of — or inability to use — the Service or any information obtained through it. In no event shall our total aggregate liability exceed the amount actually paid by you, if any, for accessing or using the Service.

Nothing in these Terms limits our liability for fraud, fraudulent misrepresentation, death, or personal injury caused by our negligence, or any other liability that cannot be excluded by law.

11. Indemnification

You agree to defend, indemnify, and hold harmless Golden Flame Culinary Group and its affiliates, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising from your use of the Service, your breach of these Terms, or your infringement of any third-party rights.

12. Governing Law and Disputes

These Terms are governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law rules. Any dispute arising out of or relating to these Terms shall first be raised informally with us. If informal resolution is not reached within a reasonable time, disputes shall be subject to the exclusive jurisdiction of the courts of Ontario.

13. Changes to These Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated by updating the effective date above. Your continued use of the website after changes are published constitutes your acceptance of the revised Terms.

14. Termination

We reserve the right to suspend or terminate your access to the Service at any time and without prior notice if we believe you have violated these Terms or any applicable law.

15. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be modified to the minimum extent necessary, and the remaining provisions will continue in full force and effect.

16. Contact Us

If you have any questions about these Terms of Service, please contact us:

Company: Golden Flame Culinary Group
Address: 231 Cityview Blvd, Vaughan, ON, L4H 5A4
Email: info@goldenflamecg.com
Phone: 1-844-293-5263
Website: https://goldenflamecg.com/